Privacy Policy
E Shiksha respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard user data.
Last updated: February 11, 2026
Table of Contents
1. Information We Collect
Personal Information
We may collect the following information:
- Student name
- Class and subject selection
- Mobile number (for verification)
- Login credentials (User ID & Password)
Usage Information
We automatically collect information about how you use our platform:
- Course progress and completion data
- Time spent on different sections
- Quiz scores and assessment results
- Device information and IP address
2. How We Use Your Data
We use your information to:
- Provide and improve our educational services
- Personalize your learning experience
- Track your progress and provide certificates
- Send important updates and notifications
- Process payments and manage subscriptions
- Analyze platform usage to enhance user experience
- Provide customer support and respond to inquiries
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Trusted third parties who help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: When you explicitly agree to share information
5. Data Security
We implement robust security measures to protect your information:
- SSL encryption for data transmission
- Secure servers with regular security updates
- Access controls and authentication protocols
- Regular security audits and monitoring
- Employee training on data protection practices
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
e-Siksha is a tuition platform specifically intended for students in classes 10, 11, and 12 (typically ages 15–18). We collect information necessary to provide educational services, track progress, and communicate with students and their guardians.
We do not knowingly collect personal information from children under the age of 13. For students under 18, we recommend that a parent or guardian review and, where appropriate, consent to the student’s use of the platform. When parental consent is required by applicable law, we will request and obtain such consent before collecting personal information.
If you are a parent or guardian and believe your child has provided us with personal information without the required consent, or you wish to review, correct, or request deletion of your child's information, please contact us immediately using the details in the "Contact Us" section. We will respond promptly and take appropriate steps in accordance with applicable law.
We encourage parents and guardians to supervise their children's online activities and to review the privacy protections described in this policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Notify you via email or platform notification
- Update the "Last Modified" date at the top of this policy
- Provide a summary of key changes
Your continued use of our platform after policy changes indicates your acceptance of the updated terms.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Xpec Innovations Pvt Ltd
56, Rukmini Nagar Path, near Hotel Rajdhani Regency, Rukmini Gaon
Guwahati, Assam 781006
India
We will respond to your inquiry within 30 days of receipt.